Generalist Virtual Assistant

Generalist Virtual Assistant (Home Care Experience Preferred)

Company: The BOSS System LLC
Work Arrangement: 100% Work From Home
Employment Type: Full-Time | Independent Contractor
Schedule: US Business Hours

Job Summary

The BOSS System LLC is looking for a highly organized, proactive, and versatile Generalist Virtual Assistant to support the daily operations of our US-based home care clients.

The ideal candidate has experience in the US Home Care or Healthcare industry, particularly in caregiver recruitment, scheduling, client coordination, and administrative support.

We are looking for someone who can multitask, adapt to changing priorities, and provide reliable operational support in a fast-paced environment.

Key Responsibilities

Caregiver Recruitment & Onboarding

• Assist with caregiver sourcing, applicant screening, interview scheduling, and onboarding.
• Maintain accurate caregiver records, credentials, and compliance documentation.
• Follow up with applicants regarding hiring requirements and onboarding progress.

Scheduling & Staffing Coordination

• Assist in managing caregiver schedules, shift assignments, and coverage requests.
• Coordinate with caregivers regarding availability, cancellations, and schedule changes.
• Communicate staffing updates to clients and internal teams.

Administrative & Operations Support

• Perform general administrative tasks, data entry, email management, and documentation.
• Maintain accurate records in home care management systems and CRM platforms.
• Prepare reports, monitor pending tasks, and follow up on operational requirements.
• Support client communications and other assigned operational functions.

Qualifications

• At least 1–2 years of experience as a Virtual Assistant, preferably supporting US-based clients.
• Experience in US Home Care, Home Health, or Healthcare operations is highly preferred.
• Background in caregiver recruitment, scheduling, onboarding, or administrative support is an advantage.
• Familiarity with home care software such as WellSky, AxisCare, HHAeXchange, AlayaCare, or similar platforms is a plus.
• Excellent written and verbal English communication skills.
• Strong organizational, multitasking, and problem-solving abilities.
• Detail-oriented, resourceful, and capable of working independently.
• Willingness to be cross-trained and handle multiple operational functions.
• Comfortable working US business hours.

What We’re Looking For

• Adaptable: Willing to learn new processes and take on different responsibilities.
• Proactive: Takes initiative and follows through on assigned tasks.
• Reliable: Demonstrates accountability and consistency in delivering results.
• Organized: Effectively manages multiple tasks and priorities.
• Team Player: Communicates effectively and collaborates with clients and colleagues.

Why Join The BOSS System?

• Permanent work-from-home opportunity.
• Opportunity to work directly with US-based home care businesses.
• Exposure to multiple operational functions and career development opportunities.
• Supportive and collaborative remote working environment.

How to Apply

Interested and qualified applicants are encouraged to submit their applications through our official recruitment portal:

Please complete the application form below and submit all required information and assessments