PulseLink Consultations
SALARY: $700-$900/month with bonuses. OTE $1100
About Us
PulseLink is a fast-growing UK-based marketing agency helping aesthetic clinics (medical spas, body sculpting clinics, facial aesthetic clinics) scale profitably using paid ads, AI-powered appointment setting, and a done-for-you service model.
We’re currently working with 13 active clients across the UK and we’re about to break into the US market — which is the entire reason this role exists.
This is not a job at a 100-person agency where you’ll be one cog in a machine. We’re small, hungry, and building this thing properly. The right hire here gets to build the foundation of a much bigger operation alongside the founder.
About the Role
We’re hiring an Operations & Tech Assistant to own the technical backend of the business.
Right now, the founder (Oli) is spending 80% of his time on backend ops — building automations, configuring GoHighLevel sub-accounts for new clients, fixing tech that breaks, migrating workflows onto a new platform stack. That’s the bottleneck stopping us from signing more clients and breaking into the US.
Your job is to take all of that off his plate — and become the person responsible for keeping the entire backend running smoothly as we scale.
You’d be the first dedicated person in this seat at PulseLink, which means:
Real ownership over the tech stack and how it’s built
Your fingerprints on the SOPs the next 10–20 hires follow
Direct line to the founder — no middle management
Pay and responsibility grow with you as we scale
Key Responsibilities
Client Onboarding — Set up new clients in GoHighLevel: configure sub-accounts, pipelines, calendars, forms, welcome automations. Target: every new client launched within 7 days.
Make.com Automation Migration — We’re currently moving the entire business onto a new automation stack. You will own this migration end-to-end.
AI Texting Agent Management — We use AI to text leads on behalf of every client. You’ll train it, debug it, and optimise it so it works for every clinic as we scale.
Daily Tech Tickets — Fix integrations, calendar syncs, pixel issues, broken automations. When something breaks at 8am, you’re the person who diagnoses and fixes it.
SOP Creation — Build documentation for every recurring process so the next hire can follow it without asking questions.
R&D / Process Improvement — Bring 2+ ideas per month on how we can run faster, leaner, or smarter. We don’t want a task-completer — we want a builder.
Client Communication — Talk to clinic owners on Slack and occasionally Zoom about tech-related questions. Clear, professional English is non-negotiable here.
Skills & Tools Required
Strong experience with Make.com (formerly Integromat) — you’ve built multi-step automations before, not just turned on templates
Solid working knowledge of GoHighLevel — sub-accounts, pipelines, workflows, custom fields, integrations
Experience with AI tools in a professional context — bonus if you’ve used Claude Code or Cursor for building/editing scripts
Familiarity with AI conversational agents (chat bots, AI SMS responders) — building, training, or maintaining
Fluency with Google Sheets (formulas, lookups, trackers)
Excellent written English — you’ll be talking to UK clinic owners
Ability to manage 10+ open tickets without dropping the ball
Resourcefulness — you Google before you ask, you bring solutions not problems, and you’d rather ask for forgiveness than permission
Nice-to-have (not required)
Beauty / aesthetics industry experience (we’ll train you)
Past experience at a marketing agency
Notion / ClickUp for ops management
Meta (Facebook) Ads Manager familiarity for troubleshooting pixel issues
What We Offer
$700–$900/month base depending on experience, paid via Wise/PayPal
Monthly performance bonuses — client retention bonus, SOP compliance bonus, R&D bonus
Pay scales as the company grows and as you take on more responsibility
100% remote, work from anywhere in the GMT-friendly timezone
Direct mentorship from the founder
Real ownership over your domain — no micromanagement, just outcomes
Do NOT Apply If…
You dislike high-pressure environments
You struggle to adapt quickly to change
You’re uncomfortable receiving direct feedback
You need to be told what to do every step — common sense and ownership are non-negotiable
You’re looking for a “chill remote job” — this isn’t one
You don’t speak/write fluent English
Important — applications without a Loom video are automatically declined. No exceptions. The application asks you to record a short Loom video introducing yourself and walking through one tech system or automation you’ve built. If you skip this step, you will not be considered.
To apply for this job please visit pulselink.co.