Medical Administrative Assistant and Patient Care Coordinator

Work Setup & Schedule:

• Full-time work from home

• Applicants must be based in the Philippines

• Monday to Friday, 9:00 AM to 5:30 PM, based on the client’s Australian time zone

Role Overview:

• We are looking for someone warm, dependable, organised, and confident when speaking in English.

• You will support an Australian surgeon who works across multiple clinics and hospitals.

Main Responsibilities:

• Speak with patients by phone and email

• Schedule consultations, procedures, and follow-ups

• Coordinate clinic and hospital appointments

• Prepare patient letters, reports, and administrative documents

• Maintain accurate patient records

• Monitor calls, emails, and outstanding tasks

• Escalate urgent or clinical concerns properly

• Follow attendance requirements, workflows, privacy rules, and KPIs

You May Be a Good Fit If You Have:

• Medical administration or patient coordination experience

• A nursing, allied health, medical secretarial, or healthcare administration background

• Excellent spoken and written English

• A warm and reassuring communication style

• Knowledge of medical terminology

• Strong attention to detail and organisation

• Excellent punctuality and reliability

• Your own laptop, stable internet, backup connection, headset, and quiet workspace

Compensation: Will be discussed based on your relevant experience, communication skills, and assessment results.

Why Join Us?:

• 100% work from home

• Stable and supportive Australian client

• Meaningful work in healthcare

• Opportunities for growth and development

To Apply, Send the Following 

1. Updated resume

2. Expected monthly salary

3. A 60 to 90-second voice introduction about your healthcare background and experience speaking with patients or clients in English

Email Subject Requirement: Medical Administrative Assistant – Your Full Name (Only complete applications will be reviewed.)