Virtual Assistant

WE ARE HIRING

VIRTUAL ASSISTANT: Property Management & Admin Support

About the Role: They are looking for a high-capacity, detail-oriented Virtual Assistant to support a fast-paced property business managing a large portfolio. The ideal candidate is reliable, efficient, and comfortable handling a high volume of tasks, including client communication, admin work, and coordination across multiple channels.

What You’ll Be Doing:

• Support with day-to-day operations

• Manage emails and answer phone calls

• Handle property enquiries and communicate with tenants

• Manage and update spreadsheets (invoices, property tracking, etc.)

• Maintain and update CRM systems

• Oversee client communication across multiple WhatsApp groups

• Coordinate with suppliers to resolve enquiries and complaints

• Assist with portfolio management (400+ properties)

• Conduct lead generation (e.g., scraping landlord leads via Apollo or similar platforms)

• Perform general admin and ad-hoc tasks as required

Who We’re Looking For:

• Strong communication skills (written & verbal)

• Proven experience in customer support or client-facing roles

• Highly organised with excellent attention to detail

• Comfortable managing multiple tasks and high workload

• Experience with spreadsheets and CRM systems

• Ability to manage group communications professionally

• Experience with Alto (property CRM) is a big plus

• Previous experience as an Executive Assistant, or in Sales or Customer Service, is an advantage

• Ability to start immediately

Pay & Hours:

• Rate: From £400/month (dependent on experience)

• Full-time: 40 hours/week | Mon-Fri | 11 AM – 7 PM UK time

• Paid overtime available

• Paid Time Off (PTO) available