Medical Virtual Assistant

Remote

We are looking for an experienced Medical Virtual Assistant to support an outpatient psychiatric practice with nursing-related administrative functions, prescription coordination, prior authorizations, and clinical documentation.

The successful candidate will work closely with healthcare providers and the practice team to streamline daily operations, manage patient records, and ensure efficient clinical and administrative workflows.

Process prescription refill requests according to provider instructions and established protocols.

Manage prior authorization requests, submissions, and follow-ups.

Handle nursing-related administrative tasks and clinical coordination.

Complete and coordinate FMLA forms and other medical paperwork.

Assist with clinical documentation, medical transcription, and scribing.

Conduct initial patient intake questions when required.

Monitor patient records and follow up on outstanding documentation.

Maintain and update patient information in Practice Fusion.

Communicate professionally with patients, pharmacies, and authorized healthcare personnel.

Provide general medical and administrative support to the practice.

Maintain strict confidentiality when handling protected health information (PHI).

2–4 years of relevant healthcare experience preferred.

Registered Nurse (RN) or Registered Pharmacist (RPh).

Previous experience supporting psychiatric, behavioral health, or outpatient medical practices.

Strong understanding of medical administration and nursing-related workflows.

Experience with prescription refill coordination and prior authorizations.

Knowledge of FMLA forms and medical documentation.

Clinical transcription, medical scribing, or documentation experience.

Patient intake and communication experience.

Strong written and verbal English communication skills.

Excellent attention to detail and organizational skills.

HIPAA awareness and experience handling confidential patient information.

Systems and Software:

Practice Fusion (EHR).

Microsoft Office.

Google Workspace or equivalent administrative tools.

Medical prescription and prior authorization portals.

Electronic documentation and transcription platforms.

Interested candidates may send their updated CV.