General Virtual Assistant

We’re hiring a reliable Virtual Assistant to support customer-facing operations, act as a liaison to the team, and keep our client and billing records accurate. This is a remote role with regular hours

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

– Respond to general inquiries via email, chat, and phone for customer support.

– Serve as liaison between clients and internal teams; coordinate follow-ups and relay information.

– Database management: maintain and update spreadsheets and CRM records accurately and promptly.

– Assist with client onboarding: create client profiles, enter and update CRM information, provide credentials, reset/update passwords.

– Send calendar invites and manage scheduling as directed.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

– 1+ year experience as a GENERAL VIRTUAL ASSISTANT

– Strong written and verbal communication skills.

– Familiar with spreadsheet tools (Google Sheets, Excel).

– Comfortable handling phone, email, and chat support.

– Detail-oriented, organized, able to manage multiple tasks and maintain accurate records.

– Experience with billing systems or ticketing platforms

– Prior experience onboarding clients or performing user-account setup.

– Reliable internet connection and a quiet workspace.

𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲:

If you’re ready to help us build long-term client relationships and create great customer experiences, send your resume. Please include ” GENVA [Your Name]” in the subject line.