Client Success Virtual Assistant

TBO Consulting

We’re hiring: Client Success Virtual Assistant (Remote, NZ hours)
TBO Consulting helps trade businesses in New Zealand (builders, plumbers, mechanics, engineers) sort out the stuff that holds them back: messy admin, slow quoting, chasing money, no systems. We build the systems, set up their CRM and AI assistants, and help them run a tighter business.
As we take on more clients, we need someone on our team to look after them day to day.
What you’ll be doing
  • Getting new clients onboarded: collecting their info and logins, setting up accounts, keeping everything organised
  • Admin support for our clients: CRM updates, email inbox, follow-ups, invoices and reminders
  • Keeping client data clean in tools like GoHighLevel, Xero and Fergus
  • Chasing up what we need from clients so their projects don’t stall
  • Working with our team on whatever comes up for each client
What we’re looking for
  • At least 1 to 2 years as a VA or admin assistant
  • Strong written English. You’ll be talking with NZ business owners.
  • Organised and reliable. When you say it’s done, it’s done.
  • Comfortable learning new software quickly
  • Bonus: experience with GoHighLevel, Xero, Fergus, Slack, or trades and construction businesses
The details
  • Full-time, remote
  • Working NZ business hours: 8am to 4pm NZT
  • Starting $8.50 NZD an hour for a trial period
  • Long-term role with room to grow as we grow
Interested? Email us with a short intro about yourself, your VA experience, and the tools you’ve used. If you’ve got a quick Loom video introducing yourself, even better.

To apply for this job email your details to recruitment@tboconsulting.com

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