Admin Associate

As our Admin Associate, you will be supporting our sales team in handling clients from initial inquiries to onboarding and payment tracking. This role is perfect for a highly organised, commercially minded professional who loves keeping processes moving and ensuring a flawless experience for our clients.

This is a full-time, fully remote role, working with clients across Asia, Middle East, Africa and Europe.

Responsibilities

• Coordinate client appointments directly onto our sales team calendars.
• Manage vendor onboarding and invoicing documentations for all client bookings.
• Monitor payment timelines and ensure timely payments for all client bookings.
• Maintain accurate prospect and client records within all relevant systems.

Qualifications

• Minimum 2 years of work experience in administrative/assistant roles for B2B media companies, marketing or advertising agencies.
• Fluency in both written and spoken English is required for this role.
• Proficiency in Mandarin (spoken and written) is highly preferred.
• Exceptional communication skills, where you love being on the phone and writing emails. You know how to be highly persistent without being rude.
• Strong organisational skills, of which you can jump from a sales follow up to a billing follow up without losing track of details.
• Great desire to learn, and have strong interest in the fintech industry and digital marketing
• Proactive, self-driven, result-oriented mindset with a passion for sales and marketing.
• Familiarity with Customer Relationship Management (CRM) tool like HubSpot or similar.
• Proficiency with word and spreadsheet software.
• Must be based in Malaysia or fully aligned with the GMT+8 timezone.

Job Benefits

• Work with global fintech brands across Asia, Middle East, Africa and Europe
• Gain exposure to the rapidly growing fintech industry
• Join a lean, international team with remote working flexibility
• Competitive base salary plus performance based bonus
• Opportunity to grow your career in content partnerships and digital media sales

Contacts

• For interested applicants, please send in your CV