GBSS
Official Title: Virtual Dental Administrator
About the Role:
Join our team as a Virtual Dental Administrator and bring your experience in dental or medical settings to a dynamic role with our specialized endodontic practice. If you have a background as a dental nurse, technician, or dentist, this is your opportunity to make a meaningful impact from wherever you are. You’ll be at the heart of our operations, ensuring our practice runs smoothly by managing patient scheduling, optimizing case workflows, and even supporting our digital marketing efforts. Step into a role where your skills will be valued, and your contributions will directly enhance the patient experience and our practice’s success.
Key Responsibilities:
• Patient Management & Scheduling: Book and coordinate patient appointments, optimizing clinic schedules and resources.
• Liaison with Referring Dentists: Communicate professionally with referring dentists, providing timely treatment updates and comprehensive reports.
• Order Management: Manage inventory and stock orders, ensuring the clinic is well-equipped.
• Digital Marketing & Social Media: Execute digital marketing strategies, manage social media presence, and enhance patient engagement.
• Case & Workflow Coordination: Oversee case management from start to finish, ensuring records are accurate and accessible.
• Triage Support: Handle patient calls, follow decision trees to assess needs, and escalate cases as necessary.
Qualifications:
• Prior experience in a dental setting (dental nurse, technician, assistant, or dentist).
• Recent experience in a virtual/admin assistant role is a huge plus
• A university degree is preferred, showcasing strong academic and professional capabilities.
• Proficiency or strong interest in dental management software, with a willingness to learn.
• Excellent English communication skills, both written and verbal.
• Strong organizational and time-management skills, with the ability to work autonomously and within a team.
• Positive, proactive, and detail-oriented, with a strong commitment to patient care.
What We Offer:
• Full-Time Position: Monday to Friday, with weekends off.
• Comprehensive Training: On-the-job training with practice management software and realistic case scenarios.
• Career Growth: Be a valued team member and contribute meaningfully to patient experience and practice success.
If you’re ready to leverage your dental expertise in an administrative role and contribute to our practice’s growth and patient care quality, apply today!
To apply for this job please visit gbss.com.au.