Virtual Assistant/ Inside Sales Support

Job description

VIVA Railings is looking for a driven and experienced Inside Sales Specialist to join our dynamic Business Development team. In this essential role, you will engage with customers, understand their unique needs, identify new sales opportunities, and maintain effective communication through outbound calls and emails. This position offers a unique opportunity to contribute to a team dedicated to innovation and excellence in architectural design.

WHAT WE DO

VIVA Railings leads the industry in innovation, designing decorative metal and glass railing systems that redefine commercial spaces with safety, elegance, and distinctive design. Our commitment is not only to meet industry standards but to exceed them, pushing the boundaries of what’s possible in architectural design. If you are driven by innovation and want to contribute to a company that values creativity and forward-thinking, VIVA Railings is your next career step

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ROLES AND RESPONSIBILITYS

• Sales Pipeline Management: Efficiently manage the sales pipeline using the Salesforce CRM platform for tracking data, leads, and generating reports. Ensure comprehensive documentation and timely follow-up to drive deal closures.
• BDM Support: Assist the Business Development Manager by providing insights based on market analysis, customer feedback, and competitor activities to refine and enhance sales strategies.
• Estimating Coordination: Prepare tailored solutions for potential clients, maintain bid lists, clarify project scopes with General Contractors, and incorporate feedback from past proposals to improve future submissions.
• Lead Generation: Proactively identify and cultivate potential clients through cold calling, email campaigns, and networking initiatives.
• Relationship Building: Establish and maintain relationships with prospects, understanding their needs and concerns, and providing timely and relevant solutions.

QUALIFICATIONS

• Associate or higher degree in Construction Management, Architecture, Interior Design, Project Management, or a related field.
• Proven experience collaborating with Architects, Designers, and Contractors.
• Proficiency in using CRM platforms (Salesforce preferred), Microsoft Office Suite, social media, and cloud technologies.
• Exceptional presentation, verbal, and written communication skills.
• Ability to adhere to processes, work effectively both independently and as part of a team, and maintain a continuous improvement mindset.