Hire On Us
Job Opening Virtual Assistant – Healthcare
Company: HireOnUs | Remote
We’re looking for a compassionate, detail-oriented, and highly professional Virtual Assistant to support our home care operations. This is a remote role, open to PH-based Virtual Assistants only, with part-time and full-time positions available.
Key Responsibilities:
Client Interaction & Customer Service
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Handle phone, email, and chat inquiries from clients and families with empathy and professionalism
Scheduling & Coordination
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Coordinate care schedules between clients and caregivers. Manage last-minute scheduling changes or caregiver substitution
Problem-Solving & Support
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Resolve client or caregiver complaints with patience and efficiency
Software & Compliance
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Utilize CRM and scheduling tools (e.g., ClearCare, AlayaCare). Maintain HIPAA compliance and protect client confidentiality
Must Haves:
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Experience in a customer service or support role, ideally within healthcare or home care
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Excellent verbal and written English communication
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Empathy, patience, and professionalism in handling sensitive client concerns
Nice to Haves:
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Familiarity with home care services and the needs of elderly or post-hospital clients
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Experience handling caregiver coordination or healthcare administration
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Knowledge of HIPAA compliance and healthcare documentation
How to Apply:
Send your resume and a short intro video. Subject Line: VA – HEALTHCARE
Applications without both requirements will not be considered.To apply for this job please visit gmail.com.