Virtual Assistant

Careers at My Online Staff

Join Our Team: Permanent Work-from-Home Opportunity!

My Online Staff is excited to offer a Permanent work-from-home position with an Australian morning shift, allowing you to enjoy your evenings. Join our non-toxic culture where your well-being is our priority.

With My Online Staff, You Accomplish More While Juggling Less!

At My Online Staff, we’re transforming the virtual workplace by helping companies achieve more with our skilled remote team. Our exceptional staff in the Philippines thrive in a supportive environment, reaching their highest potential.

We are looking for a highly organized and detail-oriented General Virtual Assistant (GVA) with at least 3 years of experience to support our clients with various administrative and operational tasks. As a GVA, you will be responsible for providing high-quality virtual assistance, enabling our clients to focus on their core business operations.

Why Choose Us?

  • Permanent Work from Home: Enjoy the flexibility and comfort of working from your own home.
  • Australian Morning Shift: Perfect for those who prefer early hours and love having their evenings free.
  • Non-Toxic Culture: Be part of a positive and respectful work environment.
  • Supportive Team: Work with a team that supports your growth and success.
  • No weekend work: Enjoy your weekends off to relax and recharge. Spend time with your family and loved ones.

Key Responsibilities:

Administrative Support:

Manage calendars, schedule meetings, and coordinate appointments.

Handle email management, including sorting, responding, and organizing inboxes.

Prepare and organize documents, reports, and presentations.

Perform data entry and maintain databases.

Customer Service:

Respond to customer inquiries via email or chat.

Manage customer service tickets and provide timely solutions to issues.

Handle complaints and offer customer support as needed.

Research:

Conduct internet research on various topics as requested by the client.

Compile information into reports, spreadsheets, or presentations.

Social Media Management:

Create, schedule, and manage posts on social media platforms (Facebook, Instagram, LinkedIn, etc.).

Respond to comments and messages on behalf of the client.

Monitor social media analytics and suggest improvements.

Personal Assistance:

Assist clients with personal tasks such as booking travel, organizing personal schedules, or managing personal projects.

Task Management:

Monitor and track project deadlines.

Update and manage task management tools like Trello, Asana, or Monday.com.

Bookkeeping & Invoicing (if required):

Handle basic bookkeeping tasks such as processing invoices, managing expenses, and maintaining financial records.

Miscellaneous:

Provide support for ad-hoc tasks as requested by the client.

Ensure timely completion of all tasks and meet project deadlines.

Requirements:

  • With 3+ yrs experience as a Virtual Assistant
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Drive).
  • Familiarity with project management tools like Trello, Asana, or Monday.com.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to multitask.
  • Ability to work independently and manage time effectively.
  • Basic understanding of social media platforms and content management.
  • Ability to adapt to new tasks and technologies quickly.

To apply for this job please visit airtable.com.

SOVA.ph Founder, Rene Leandro Padilla, Wins The Outstanding Digital Freelancer Award

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