Virtual Assistant

Job Summary KDCI Outsourcing is seeking a Virtual Assistant – Partnership Specialist to strengthen client relationships and support partnership activities. This role focuses on handling inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with clients. The ideal candidate is highly organized, detail-oriented, and confident in client-facing situations, with experience in the outsourcing or offshoring industry.

Key Responsibilities

• Manage inbound client and partner inquiries with professional and timely responses.
• Conduct service demos to present KDCI’s solutions and capabilities to prospective partners.
• Create, format, and deliver professional proposals and presentations.
• Perform follow-ups with clients and partners to track next steps and maintain engagement.
• Keep CRM and internal records updated with accurate client/partnership data.
• Collaborate with internal teams to align deliverables with client requirements.
• Provide general administrative and coordination support to the Partnerships team.

Job Requirements

• 2–3 years of experience in a Sales Support, Partnerships, or Virtual Assistant role (inbound-focused).
• Background in the outsourcing or offshoring industry is a plus.
• Strong English communication skills (verbal and written), with confidence in client-facing presentations.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce).
• Ability to prepare professional proposals, reports, and client materials with high attention to detail.
• Excellent organizational and multitasking skills with the ability to manage multiple client requests.
• Proactive, adaptable, and collaborative in a fast-paced, global environment.
• Willingness to work a night shift to support US/EU clients.