Social Media Coordinator

Brighta is a results-driven marketing agency that helps B2B businesses grow using creative and data-led digital strategies. Our focus is on driving brand awareness, engagement, leads and long-term value for our clients.

Role Overview

We’re seeking a Full-Time Social Media Coordinator to execute social media content and administration for our B2B client portfolio. You’ll manage up to 10+ clients (with vision to grow), focusing on captions, scheduling, tracking, and admin tasks while supporting our content and creative teams.

Key Responsibilities

Content Execution & Administration

• Execute captions, scheduling, and tracking for up to 10+ clients (with vision to grow)
• Handle community management and comment tracking across client accounts
• Support overflow tasks and administrative work
• Maintain ClickUp/Airtable systems and client tracking
• Write copy, and collaborate with content and creative team on post creation
• Ensure content is timely, consistent, and aligns with brand guidelines

Community Management & Analytics

• Monitor community engagement and respond to interactions appropriately across all client accounts
• Handle routine comments, messages, and community interactions following brand guidelines
• Track KPIs like reach, engagement, and follower growth for internal reporting
• Identify emerging platform trends, features, and opportunities
• Support special posts and community engagement initiatives

Process & Tool Management

• Implement and maintain processes and workflows for content scheduling, feedback loops, and client communication established by the Senior Social Media Manager
• Support scalable processes as client portfolio grows
• Handle administrative tasks

Brand Voice & Strategy Alignment

• Maintain multiple brand voices across diverse client portfolio
• Align social strategy with marketing strategy and brand tone
• Work with brands while pushing creative boundaries appropriately
• Support bold, innovative B2B communications that stand out without compromising professionalism

Key Skills & Experience

Required

• 2-4 years of social media management experience (Mid-Junior level)
• Experience managing LinkedIn and Facebook pages with demonstrated engagement growth
• Strong copywriting skills for social media captions
• Experience with social media scheduling and analytics tools
• Familiarity with project management tools (ClickUp, Airtable)
• Agency experience preferred – ability to manage multiple brand voices simultaneously

Preferred

• Basic graphic design skills (Canva or similar)
• Experience with CRM systems
• Previous experience working with brands/government
• Understanding of B2B marketing funnels and lead generation
• Digital native with strong business acumen
• Comfortable working across different time zones

What Makes You Successful

• Digital native with business mindset: You understand social media instinctively but think strategically about business outcomes and stay on top of the latest trends and insights.
• Process-oriented self-starter: You thrive in creating efficient workflows and take initiative to improve systems
• High-volume execution: You excel in fast-paced agency environments with multiple priorities
• Multi-brand juggler: You can manage and maintain multiple distinct brand voices simultaneously
• Execution-focused with creative flair: You get things done efficiently while bringing creative ideas to the table
• Autonomous team player: You work independently but collaborate well across time zones
• Positive, can-do attitude: You’re motivated, solution-focused, and willing to get things done with enthusiasm
• Comfortable with brands: You can push creative boundaries while respecting brand guidelines and government/emergency service sector requirements

What We Offer

• Full-time remote flexibility
• Opportunity to work with diverse, interesting B2B clients
• Collaborative international team environment
• Professional development and training opportunities
• Scalable role with growth potential as we expand

HOW TO APPLY:

• Please complete this video interview – SELF-INTERVIEW LINK – CLICK HERE
• ONLY THOSE WHO WILL COMPLETE THIS STEP WILL BE ENTERTAINED.