Medical Virtual Assistant

Job Post: Medical Virtual Assistant

Position Code: JH-TFC

Position Type: Part-Time

Work Hours: Between 9:00 AM – 5:00 PM CDT (subject to change)

Work Days: Monday – Friday

Salary: Starting at $5 – $6 per hour (depending on experience)

We are a U.S.-based podiatry practice committed to delivering exceptional foot and ankle care to patients of all ages. Our clinic takes pride in providing personalized treatment, compassionate service, and efficient care coordination to ensure the best possible outcomes for our patients.

Key Responsibilities

• Patient Management: Appointment scheduling, reminders, and handling patient inquiries.
• Records & Documentation: Manage patient records, prepare documents (reports, presentations, spreadsheets), and maintain organized digital files.
• Insurance & Billing: Claims processing, insurance verification, prior authorization, and billing support.
• Communication: Handle inbound/outbound calls, respond to patient correspondence, and coordinate with healthcare professionals.
• Telehealth Support: Manage telehealth platforms for virtual appointments.
• Specialized Tasks: Support medical scribing (experience preferred but not required), remote patient monitoring, and provider assistance.

Preferred Experience

• Previous experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or Provider Support role.
• Experience in a podiatry clinic is a plus.
• Familiarity with Practice Fusion or similar EHR systems.

Basic Requirements

• Communication: Excellent spoken and written English skills.
• Experience: Relevant work experience in a healthcare administrative role.
• Security: Ability to provide NBI Clearance or Local Police Clearance if requested.
• Meetings: Availability for video meetings with camera on.
• Focus: No other active clients during work hours.

Technical Requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 15 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Additional Application Requirement

Submit a short video introduction as part of your application.