Medical Scribe

About Us:

At MedVirtual, our goal is simple: to revolutionize healthcare with outstanding virtual assistant services. We aim to be the leading name in this field, known for our innovative approach. As a key part of our team, you play an essential role in enhancing patient care and pushing the boundaries of virtual healthcare.

MedVirtual is redefining healthcare by equipping Virtual Assistants with advanced training and technology, boosting their efficiency and role in financial growth. We provide skilled VAs and a comprehensive support system to enhance their effectiveness. We aim to improve healthcare services by seamlessly merging expert human resources with innovative technology.

Job Description:

As a Virtual Medical Scribe, you will hold a pivotal position within the healthcare landscape, focusing on maintaining precise documentation of medical records and providing invaluable assistance to physicians during patient interactions. This remote position requires excellent listening and typing skills and a strong understanding of medical terminology and procedures. You will work closely with healthcare providers to transcribe patient encounters, update electronic health records (EHR), and facilitate seamless communication between medical staff. This role offers a unique opportunity to contribute to delivering quality patient care while working remotely.

Key Responsibilities:

• Transcribe Patient Encounters: Listen to physician-patient interactions and accurately transcribe medical histories, examination findings, diagnoses, and treatment plans into electronic health records (EHR) systems. Review transcribed notes and documentation for accuracy, completeness, and clarity, making any necessary corrections or clarifications as needed.
• Update Electronic Health Records (EHR): Ensure patient records are complete, up-to-date, and compliant with regulatory standards by documenting all relevant information provided during patient encounters.
• Facilitate Communication: Act as a liaison between physicians and other healthcare team members by relaying messages, orders, and instructions in a clear and timely manner, both verbally and electronically.
• Maintain Confidentiality: Uphold strict patient confidentiality and compliance with HIPAA regulations when handling sensitive medical information and records.
• Provide Real-Time Assistance: Assist physicians during patient interactions by retrieving patient information, documenting procedures, and entering orders as directed, allowing providers to focus on patient care.
• Collaborate with Physicians: Work closely with healthcare providers to ensure accurate and comprehensive documentation of patient encounters, promoting continuity of care and effective communication among medical staff.
• Adhere to Workflow Processes: Follow established protocols and procedures for documenting patient encounters, managing electronic health records, and communicating with healthcare team members to maintain efficiency and consistency.

Qualifications:

• Previous experience as a medical scribe or in a similar role is highly desirable.
• Strong understanding of medical terminology, anatomy, and physiology.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Excellent listening, typing, and communication skills.
• Proficiency in using electronic health record (EHR) systems and virtual communication tools.
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Proficiency in Typing with a Minimum Speed of 60 Words Per Minute (wpm)
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Attention to detail and accuracy in documentation.
• Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
• Flexibility to adapt to changing workflow demands and schedules.
• Willingness to work on Pacific Standard Time (PST) schedule.
• High school diploma or equivalent.

System and Work Setup Requirements:

• A stable and high-speed internet connection, preferably 25 MBPS or higher, with backup in cases of power interruption or service provider issues
• Own PC/laptop with 8GB RAM and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work