OLIVIA Professional Solutions
JOB TITLE: Home Care VA Scheduler / Recruiter
Employment Type: Full-Time (US Timezone; depends on client preference)
Salary: $693 – $866/month (Independent Contractor)How to Apply
Interested candidates, please submit your resume and a 1-minute video introduction through the link below.
You can expect to hear back from us within 2 weeks after review.
About Us
OLIVIA Professional Solutions is a leading VA staffing agency that trains and provides virtual assistants to home care agencies across the United States. Our services include recruitment, scheduling, intake coordination, social media management, and bookkeeping. We support our clients in delivering quality care to seniors at home.
Job Description
We are seeking an enthusiastic, compassionate, and highly organized Virtual Scheduler / Recruiter. This role is responsible for coordinating caregiver schedules and supporting recruitment efforts to ensure smooth care delivery.
Key Responsibilities
Scheduler:
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Communicate with caregivers, clients, and families
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Ensure all schedules are covered and aligned with care plans
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Match caregivers based on skills and availability
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Resolve scheduling and care-related issues
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Conduct follow-up calls with prospects
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Update records in scheduling systems
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Process and complete previous day shifts
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Respond to management messages within 5 minutes
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Maintain professionalism, confidentiality, and compliance
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Collect feedback for service improvement
Recruiter:
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Post and refresh job ads weekly
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Source candidates from platforms (e.g., Indeed, database)
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Screen, qualify, and schedule applicants
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Send interview reminders and reschedule as needed
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Follow up on missed interviews daily
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Re-engage dormant candidates
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Assist with applications and onboarding (e.g., DocuSign)
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Track and improve recruiting performance metrics
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Stay updated with recruiting trends
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Monitor competitors and adjust strategies
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Meet monthly hiring goal (12–20 hires)
Job Requirements
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Preferred: VA experience in scheduling or recruitment (home care/home health)
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Minimum 1 year BPO experience (customer service or sales)
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Bachelor’s degree required
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Strong multitasking and problem-solving skills
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Ability to work independently with minimal supervision
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Excellent written and verbal communication skills (clear English)
Technical Requirements
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High-quality headset
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Dual monitors
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Backup computer
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Backup power supply
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Internet speed: 50–100 Mbps
Ideal Candidate
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Outgoing, patient, and personable
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Organized and detail-oriented
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Able to work with urgency under pressure
If you are passionate about helping seniors and matching caregivers with clients, we’d love to hear from you.
To apply for this job please visit www.oliviapros.ph.