General Virtual Assistant with Exceptional Chat Support Experience

Website World Class Contact Centers

About the job

Employment Type: Full-time

Location: California (Remote)

Timezone: PST

Paid Local Holidays: Yes

Company Overview

The client’s company is a dynamic entertainment booking company dedicated to delivering captivating content and fostering meaningful connections with our audience. We’re looking for a talented General Virtual Assistant to join our team and support our efforts in engaging fans and driving growth in the entertainment industry.

Key Responsibilities

  • DM Management: Respond to direct messages in a warm, engaging, and authentic manner, ensuring all interactions reflect the creator’s personality and feel personal rather than automated.
  • Content Posting: Assist in scheduling and posting content across various social media platforms to maintain fan engagement and attract new followers.
  • Sales Growth: Implement proven engagement and upselling strategies to maximize revenue and enhance subscriber experiences on subscription-based platforms.
  • Fan Engagement: Build and nurture strong relationships with fans to foster loyalty and encourage long-term subscriptions.

Required Qualifications

  • Ability to respond to DMs in a natural, genuine tone that aligns with the creator’s unique voice and style.
  • Experience or familiarity with fan-funded entertainment networks or similar platforms.
  • Strong written communication skills with the flexibility to adapt to various conversational tones.
  • A strategic mindset focused on improving content sales and subscriber retention.
  • Reliable, professional, and capable of handling sensitive content with discretion and maturity.

Tools & Technology

  • Creator-driven subscription services
  • Instagram

How To Apply

Interested candidates should send their resume and a brief cover letter. Join our team and play a key role in shaping the future of entertainment engagement!

To apply for this job please visit careers.worldclasscc.com.

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