Executive Assistant

Koruna Assist Back Office Solution Inc.
Website: https://www.korunaassist.com
Working Hours: Regular Hours, Mondays- Fridays, 7 AM- 4 PM (Fixed day shift and weekends off!!)

We are seeking a highly organized, detail-oriented, and proactive Executive Assistant (EA) to support our Senior Broker. This role requires exceptional communication skills, the ability to manage multiple tasks efficiently, and a strong understanding of mortgage brokerage operations. The ideal candidate will have experience in administration
Support, CRM management, and liaising with clients and financial institutions.

Benefits and perks:

• HMO w/ Dental Coverage
• Free Maxicare Dependent and Annual Physical Check-up
• Competitive Salary (6-month increase and yearly appraisal)
• Optical Perks
• Miscellaneous allowance
• Incentives + Bonuses
• Quarterly Performance Bonus
• Perfect Attendance Rewards
• 20 paid days off + Birthday Leave
• 2 weeks paid off over Christmas
• Complete WFH set-up and internet subsidy (for applicants within Metro Cebu only)
• Fun Fridays
• Positive work culture
• Training and development opportunities

  Job Qualifications:

• Minimum 2 years of experience as an Executive Assistant, Virtual Assistant, or similar role.
• Excellent written and verbal communication skills in English.
• Strong organizational and time-management skills with high attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.
• Experience with CRM systems (e.g., Hubspot, Infynity, or similar).
• Ability to work independently and manage multiple priorities effectively.
• High level of professionalism and discretion in handling confidential information.

  Job Responsibilities:

  Administrative & Operational Support

  ● Manage the Senior Broker’s calendar, schedule appointments, and coordinate meetings.
  ● Handle email correspondence, draft responses, and follow up on outstanding matters.
  ● Maintain and update client records in the CRM system.
  ● Prepare reports, spreadsheets, and presentations as required.
  ● Organise and manage digital files and documentation for efficient retrieval.

  Client & Stakeholder Coordination

  ● Act as the first point of contact for clients, ensuring timely and professional communication.
  ● Coordinate with lenders, solicitors, and other stakeholders to track loan applications and settlements.
  ● Follow up with clients for missing documentation or additional requirements.
  ● Provide high-level customer service to ensure an exceptional client experience.

  Loan Process Support

  ● Assist in preparing loan applications and documentation for submission.
  ● Review and verify financial documents for completeness and accuracy.
  ● Monitor application progress and liaise with lenders for status updates.
  ● Support compliance and regulatory requirements by maintaining proper documentation.

  Process Improvement & Reporting

  ● Identify opportunities to streamline administrative processes and enhance efficiency.
  ● Maintain key performance metrics and prepare summary reports for the Senior Broker.
  ● Support training and onboarding of future offshore staff if required.

Head over to www.korunaassist.com/careers/ or send your updated resume to recruitment@korunaassist.com to apply!