Data Entry Support Admin

Discover your 100% YOU with Beepo!

• Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)
• Employee Referral Program
• Salary up to Php 33,000

Your Role

As a Data Entry Support Admin, you are responsible for:

• Providing support to our clients via email, utilising your outstanding written English skills
• Previous experience working in a customer service or call center environment
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking skills to effectively handle customer inquiries
• Onboarding new clients where you will utilize your exceptional organisation skills to follow processes and ensure deadlines are met.
• Using a variety of internal software systems that enable us to work efficiently as a team (including but not limited to HappyFox, Slack, and Pipedrive).
• Working independently and taking responsibility for your day-to-day activities, whilst being a part of a close-knit team who are working collaboratively towards a common goal.

Admin/Data Entry:

• Accurately enter data from various sources into computer systems, databases, or spreadsheets.
• Verify and review data for errors or discrepancies and make necessary corrections or adjustments.
• Maintain and update databases and records with new information, changes, or modifications.
• Perform regular data quality checks to ensure accuracy and integrity of entered data.
• Organize and maintain electronic files and documents.
• Generate reports, charts, or summaries based on entered data as requested.
• Identify and resolve data entry issues or inconsistencies in a timely manner.

Qualifications and Experience:

• At least 1 year of previous experience in customer service using related software packages.
• Advanced MS Excel skills with high speed and accuracy.
• Utilize various internal and client based tools and applications for customer management and servicing
• Conduct data entry, documentation, and case management
• Strong general computer proficiency.
• Excellent attention to detail.

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

• Terms and conditions apply