DCExcel Business Process Outsourcing
We are hiring for Data Encoders and Encoders + Callers for our Australian client based in Perth, WA.
Position Overview:
We are seeking detail-oriented Data Encoders with experience in making outbound calls to join our dynamic team. This role involves accurately entering and managing data while also engaging in outbound calls to our Australian clients to verify information, collect data, and provide support.
Key Responsibilities:
-
Data Entry: Accurately input and update client information, sales data, and other relevant records in our database.
-
Outbound Calls: Make outbound calls to Australian clients to verify data, gather additional information, or provide customer support.
-
Data Verification: Ensure all entered data is accurate, up-to-date, and complies with company standards.
-
Client Interaction: Maintain a professional and courteous demeanor during all client interactions to enhance customer satisfaction.
-
Reporting: Generate and maintain reports on data entry activities and call outcomes.
Qualifications:
-
Experience: 1-2 years of experience in data entry, customer service, or outbound calling.
-
Skills: Excellent attention to detail, strong communication skills, and the ability to work independently.
-
Technical Proficiency: Familiarity with data entry software and CRM systems.
-
Language: Proficient in English with a clear, professional phone manner.
-
Availability: Willingness to work shifts that align with Australian business hours and can start at once.
-
Equipment: Must have good working computer equipment, headset – We do not provide equipment.
Starting salary: P25k Net for encoders and for callers+encoders P30k Net.
Please send resume .
To apply for this job email your details to hire-me@dcexcelbpo.com