Appointment Setter

URGENT HIRING- Appointment Setter/Sales Development Representative

Employment Status: Full-time (initial 3-month evaluation period)

Work hours: 09:00 AM – 5:00 PM AEST, Monday to Friday

Location: Remote

Needed: ASAP

About the Role

Remote Office and Shift AI are seeking a Appointment Setter/Sales Development Representative (SDR) who can not only deliver qualified booked appointments but also lay the foundations for our SDR function.

This is not a “dial-only” role. We’re looking for someone who can design processes, establish structure, and eventually grow into leading a team of SDRs. You will split your focus across Remote Office (offshoring solutions) and Shift AI (voice-first Agentic AI platform), both operating with a strong focus on the Australian market.

Key Responsibilities

• Outbound Prospecting: Proactively reach out via email, LinkedIn, and phone to generate interest and secure qualified appointments.
• Lead Qualification: Engage prospects in meaningful conversations to understand needs, confirm fit, and advance only qualified leads.
• Messaging & Positioning: Communicate the USPs of both Remote Office and Shift AI in a way that resonates with Australian SMEs and mid-market clients.
• SDR Structure Setup: Define outreach cadences, refine qualification criteria, and help build the SDR playbook for future hires.
• CRM & Reporting: Maintain a clean pipeline, ensure accurate data in HubSpot/CRM, and provide weekly reports on progress.
• Follow-Up & Nurture: Persistently re-engage unresponsive prospects, schedule consultations, and nurture early relationships until handover.
• Cross-Collaboration: Work closely with founders and marketing to align outbound efforts with campaigns and GTM strategies.

Requirements

Must Have:

• Proven experience working with Australian clients — strong understanding of business culture, communication style, and market expectations.
• Background in the offshoring industry in a similar SDR/BDR/Inside Sales role.
• Minimum 3 years’ experience in outbound prospecting, appointment setting, or business development.

Skills & Attributes:

• Exceptional communication skills (written, verbal, and phone etiquette).
• Strong organisational and time-management skills; ability to manage multiple leads.
• Results-driven, with a proven track record in achieving/exceeding KPIs.
• Familiarity with CRM systems (HubSpot preferred), LinkedIn Sales Navigator, and outbound tools.
• Self-starter mindset — able to work independently in a global, remote-first team.
• Desire to grow into a team leadership role in the future.

What We Offer

• Dual Exposure: Work across two dynamic businesses — Remote Office (remote staffing solutions) and Shift AI (AI agent platform).
• Career Path: Clear trajectory towards SDR Team Lead as we scale.
• Remote Flexibility: Work from anywhere with our fully remote infrastructure.
• Learning & Development: Access to resources and mentorship to sharpen your craft.
• Inclusive Culture: A diverse, supportive team with Friday virtual catch-ups to unwind.