Future Firm Inc.
The Admin & Operations Specialist supports smooth internal operations by executing administrative workflows, maintaining system organization, and ensuring recurring operational tasks are handled accurately and on time.
This role supports and works closely with the CEO and COO by maintaining clarity in tools, documentation, follow-ups, and operational logistics. You are responsible for keeping systems organized, tracking assigned tasks, and ensuring follow-through on defined processes so leadership can stay focused on strategic priorities.
Why Join Us?
- You’ll join an awesome team at a secure and stable company.
- Your work will have a direct impact on helping to improve people’s lives.
- You’ll be able to work autonomously and will be 100% responsible for your results.
- You’ll be trained and upskilled in all areas that you need help in.
- Your voice matters. We collaborate on ways to make the company and our jobs better.
- We have a fun, easy-going team.
- A remote lifestyle is embraced. Work where you want so long as your tasks are well-handled.
- The accountants that we help are the coolest accountants on the planet 🙂
Our Values
- Stay Humble
- We don’t lead with ego. We’re open to feedback, honest about our mistakes, and committed to learning and improving together.
- Always Be Learning
- We’re curious by default and never done improving. We ask questions, explore new ideas, and look for better ways to work and serve.
- Own the Outcome
- If something is in your care, you see it through. We take responsibility for our work and take pride in the quality of what we deliver.
- Speak Up
- We believe openness makes us stronger. We share ideas, observations, and suggestions so we can improve together.
- Make It Pleasant
- How we work together matters. We aim to make every interaction — with members, partners, and each other — warm, calm, and positive.
- Excellence Without Burnout
- We care about great results and sustainable pace. High-quality work should support balance and long-term success for everyone.
What Your Day-to-Day Will Look Like
- Provide administrative and operational support to the CEO and COO
- Utilize tools such as Google Drive, Teamwork, and Missive to stay organized and maintain efficient communication within the team
- Help problem-solve with team members as questions and situations arise
- Assist with the creation and management of operational documents (SOPs) and reports
- Contribute to the development and improvement of operational processes and procedures
- Assist in tracking weekly metrics and operational reporting
- Help support partner and affiliate coordination
- Assist with onboarding coordination for new team members
- Assist with financial administrative tasks and coordination with the accountant as needed
- Assist with other administrative and operational tasks as needed
What You Need to Succeed
- At least 5+ years of experience in an executive assistant, administrative, or operations role
- Email management and project management experience
- Excellent written and verbal English communication skills
- Strong organizational and multitasking abilities
- Highly organized, detail-oriented with ability to prioritize work and meet deadlines
- A proactive, problem-solving mindset
- Ability to work independently and take initiative
- Willingness to learn new skills and adapt to changes in the business environment
- A positive attitude, a team player mentality, and be a natural problem-solver
- A high level of discretion and confidentiality
- Experience working in a remote setting
- Willingness to work hours that overlap with EST
- Reliable internet connection to support remote work and collaboration
- Ability to attend weekly meetings, as needed
Recruitment Process
- Your application will be reviewed and those moving to the next step will be asked to complete a brief 5-question one-way video interview where you will answer questions on your own time via your webcam.
- Following that, successful candidates moving to the next step will be asked to take part in a 1-on-1 video interview.
- Candidates making it to this step will be asked to complete a paid trial project.
To apply for this job please visit docs.google.com.