Virtual Assistant

Keycon Construction & Design

Virtual Assistant

Location: Remote (Philippines only)

Build a Smoother Day, Without Stepping On a Jobsite

At Keycon Construction & Design, we craft high-end residential spaces, especially sleek, mid-century modern, and post-and-beam homes, across the Bay Area. We’re looking for a proactive Virtual Assistant who keeps projects and people moving: coordinating schedules, updating systems, and speaking with homeowners with warmth and clarity. If you thrive on checklists, crisp communication, and closing the loop, you’ll feel right at home with us.

Based in Mountain View, CA, Keycon is a design-build firm known for meticulous craftsmanship and an effortless client experience. Our team partners with discerning homeowners, specialty subs, and suppliers to deliver precise, modern renovations. We value integrity, responsiveness, and smart use of technology.

You’ll be a trusted remote partner to our leadership and project team, helping us deliver a top-tier client experience. Expect a mix of client-facing calls and behind-the-scenes coordination.

Responsibilities

• Place and receive client calls; confirm appointments; share updates and next steps with empathy and professionalism.
• Coordinate calendars for client meetings, site visits, and vendor/subcontractor walkthroughs.
• Update CRM / project trackers (e.g., Buildertrend/CoConstruct/JobTread or similar) with notes, tasks, files, and job status.
• Prepare and send routine communications (emails, text templates), forms, and follow-ups.
• Review estimates/invoices for accuracy (line items, quantities, materials) and flag discrepancies.
• Organize digital files, photos, permits, and selections; maintain naming conventions.
• Run simple reports (pipeline, tasks due, open items); escalate blockers quickly.
• Support vendor/sub coordination (POs, delivery ETAs, warranty requests).
• Handle ad-hoc administrative tasks that keep the team focused and projects on track.

Qualifications

• Fluent English, confident on the phone, and clear in writing.
• 1 or more years in a Virtual Assistant, Admin, Coordinator, or Customer Support role (construction or home-services experience is a plus).
• Comfortable with modern tools: Google Workspace, spreadsheets, task boards, Slack/Teams, and VoIP dialers (e.g., RingCentral).
• Experience with construction/project platforms (Buildertrend, CoConstruct, JobTread, or similar) is a plus, or you’re a fast learner with strong tech instincts.
• Detail-driven, organized, and accountable; you close loops and document decisions.
• Stable internet, reliable power, and a quiet, professional workspace.

Spanish is not required for this role.

Compensation & Terms (Pay Transparency)

• Full-time, remote. This is an independent contractor role through an international payroll provider, not U.S. employment.
• Pay range: $6.00 to $8.00 USD per hour based on experience and skills.
• Employer pays fees
• Training and tools access provided.

Schedule & Collaboration

• Remote, outside the U.S.
• Required overlap: Minimum 3 to 4 hours/day with U.S. Pacific Time (PT) during Mon-Fri, 8:00 a.m. to 6:00 p.m. PT (either mornings or afternoons).
• Frequent video/voice touchpoints; clear written updates are a must.

Keycon Construction & Design is an equal opportunity employer. We do not discriminate based on race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic. We will provide reasonable accommodations to qualified applicants and employees with disabilities–please let us know if you need an accommodation at any stage of the hiring process. We consider qualified applicants with arrest and conviction records in a manner consistent with California law (including the Fair Chance Act).