Virtual Assistant

ROLE SUMMARY

Our client is looking for a Virtual Assistant who will provide comprehensive administrative, organizational, and operational support remotely to one client with multiple stakeholders (Coaches), based in the United States. This role demands exceptional multitasking skills, a high level of organization, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be proactive, detail-oriented, and adept at managing a diverse range of tasks.

ESSENTIAL FUNCTIONS

• Email Management: Manage and organize emails, including ESC2 database mining and sending nurturing emails.
• Scheduling: Schedule and coordinate meetings, appointments, and occasional travel arrangements, ensuring efficient time management
• Document Management: Prepare and organize documents such as reports, memos, and other office files
• Research: Conduct resume sourcing and mining, adding new customer records to ESC2, and suggest local networking or other groups
• Social Media: Responsible for content creation, scheduling, posting, audience engagement, and tracking
• Customer Relationship Management: Provide client support by managing inquiries and feedback and resolving occasional issues in a timely fashion, including tracking opportunities in CRMs and necessary follow-through
• Administrative Support: Provide administrative assistance, including basic accounting tasks, conducting territory checks, and preparing and sending customer contracts and funding/affiliate referrals
• Special Projects/Project Management: Assist in the preparation of regularly scheduled reports, coordinating projects, and supporting delivery

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QUALIFICATION

• Bachelor’s degree preferred, but not required; a high school diploma is required
• Experience as a virtual assistant or remote assistant ro
• At least one year of experience in lead generation and/or appointment setting for international clients.
• Ability to qualify and prioritize leads effectively.
• Strong computer aptitude, which includes experience with Microsoft 365, G-Suite, Canva, Zoom, Dropbox, Asana, Calendly, Doodle, Skype, Slack, Trello, Adobe Acrobat, LastPass, LinkedIn, CRM experience, experience with AI and automation too
• Strong organization, oral and written communication skills
• Analytical skills with particular attention to detail
• Aptitude in data management, analytics, and reporting preparation
• Ability to function in an autonomous environment—independent worker, self-direct
• Highly flexible and adaptable, with proven ability to report and collaborate effectively with multiple coaches, adjusting to varying communication styles and prioritizing