Veterinarian Virtual Assistant

About the Role

We need a qualified Veterinarian Virtual Assistant to aid a busy clinic with clinical coordination, client communication, and follow-up care. This remote role is for a licensed or trained veterinarian to provide clinical insight and administrative support, reducing the in-clinic team’s workload.

Key Responsibilities

• Answer and triage client calls with professionalism and compassion

• Provide protocol-based guidance on symptoms, medications, and next steps

• Schedule appointments, procedures, and surgeries; perform pre-op confirmations

• Handle prescription refill requests per clinic policy

• Conduct 48-hour post-op and post-discharge follow-up calls and document findings

• Review patient charts, enter call notes, and flag items for veterinarian review

• Manage voicemails, reminders, recalls, and follow-up tasks

• Coordinate closely with veterinarians and the clinic account manager

• Prepare basic reports on call volume and follow-up activity

Qualifications

• Licensed or formally trained Veterinarian

• Strong veterinary clinical knowledge and terminology

• Excellent English communication skills

• Prior veterinary practice experience preferred

• Ability to manage high call volumes and exercise sound triage judgment

• Experience with EasyVet, Cornerstone, AVImark, or similar systems a plus

• Reliable computer, secure internet, and private workspace

• Full-time availability, Monday–Friday (EST hours)

How to Apply: Send your resume

Subject line: Veterinarian VA – Application