Marketing and Operations VA

𝐏𝐫𝐨𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐕𝐀!

Enjoy permanent WFH, paid US holidays, premium PH holiday pay & more!

𝐖𝐨𝐫𝐤 𝐃𝐞𝐭𝐚𝐢𝐥𝐬:

• Permanent WFH

• 8 hours a day

• HMO allowance

• Paid US holidays off

• Premium PH Holiday pay

• Saturday and Sunday Rest Day

• PST shift (graveyard)

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• At least 1 year of VA experience in marketing and operations support.

• Experience in telco operations, particularly voice-related support such as activations, line management, or customer coordination.

• Experience in using CRMs such as LessAnnoying, Salesforce, or HubSpot.

• Experience handling order processing, vendor coordination, and logistics follow-ups.

• Familiarity with managing project trackers, updating dashboards, and monitoring task progress.

• Comfortable handling operational workflows.

• Knowledge in SEO, blog writing, and website content updates.

• Strong written and verbal communication skills.

• Tech-savvy and quick to learn new systems.

• Trainable and easy to work with.

• Able to work independently and manage multiple priorities remotely.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Process and track replacement orders with vendors.

• Maintain and update CRM and customer database.

• Assist with SIM activations, number porting, and scheduling installations.

• Assist in managing voice line activations, troubleshooting basic voice service issues, and routing concerns to appropriate teams.

• Maintain project trackers and manage reseller accounts in client portals.

• Monitor day-to-day operational tasks to ensure timely completion of orders, updates, and service activations.

• Coordinate with vendors, partners, or internal teams for order status, delays, and issue resolution.

• Support basic customer service functions, including responding to operational inquiries and providing status updates.

• Prepare quotes, create blog content, and update website and sales materials.

• Support SEO efforts and track campaign performance.

• Manage LinkedIn campaigns and outbound email outreach.

Apply now and send your resume!