Data Entry Assistant

Join our growing eCommerce company as a Remote Data Entry Assistant

In this role, you will provide online customer service and email support to help customers with orders, shipping, refunds, and payment issues.

Company website: https://ds-ecom.com

We operate multiple online stores and brands worldwide. As part of a small remote support team, you will have real responsibility and opportunities to develop your skills.

Being organized, reliable, and fluent in English is essential for success in this role.

Job Description

We are looking for a detail-oriented and reliable Data Entry Assistant to monitor incoming emails and complete data entry tasks promptly during the night shift. You will play a key role in maintaining accurate, timely records that support smooth daily operations.

Responsibilities

• Monitor the designated email inbox during night shift hours
• Submit form entries within 15 minutes of receiving each notification email (each submission ~5 minutes)
• Maintain a tracking log of all submitted entries (Google Sheet)
• Communicate via Slack/Telegram if any issues arise
• Follow company policies and standard procedures

Qualifications & Skills

• Minimum 1 year of experience in customer service, data entry, call center, help desk, or eCommerce support
• Excellent English communication skills (written and verbal)
• Able to use AI tools to troubleshoot and learn new processes quickly
• Strong attention to detail and accuracy when processing data or updating logs
• Comfortable working independently and with minimal supervision
• Familiar with Google Suite, Slack, Zendesk, ClickUp, or similar tools
• Positive attitude, reliability, and willingness to learn
• Other language skills are a plus

Results Expected

• Ensure all submissions are completed accurately and on time
• Maintain an organized and up-to-date tracking sheet
• Communicate promptly when any issues arise
• Contribute to smooth operations by ensuring timely data processing

Important Notes

• This is a remote position from the Bangkok time 23:00 to 9:00
• You must be responsive, responsible, and detail-oriented
• Only applicants who complete the application form will be considered
• https://forms.gle/KZ6Nz8SWRgUsx48f9