Customer Service Representative

Job Role Summary/Overview

Our client’s team is on the lookout for a dynamic individual with expertise in the field. If you have strong English communication skills, a professional phone manner, and proven customer service experience, this opportunity is for you. We’re seeking someone who excels in calendar management, appointment scheduling, and sales support while being proficient in scheduling software and basic computer applications. Attention to detail, organization, and the ability to deliver a seamless customer experience are key. Join a team where your skills will be valued and your career can thrive. Apply today to make an impact!

Client Summary/Overview

The client is a mobile tire change service company based in Ontario, Canada. They provide mobile tire changes, where they travel to customers’ locations to perform the service.

Job Highlights

• Hourly Rate: PHP 230
• Paid Hours per Week: 40 Hours
• Schedule: Monday to Friday, 9:00 AM – 6:00 PM,1-hour unpaid break | Canada (Eastern Time)
• Work Arrangement: Work from home
• Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

• Answer incoming customer calls professionally
• Schedule and coordinate mobile tire change appointments
• Efficiently manage and maintain the service calendar
• Process customer information and maintain accurate records
• Handle last-minute bookings and adjust schedules as needed
• Monitor schedules to avoid conflicts
• Manage email communications
• Coordinate with mobile service teams

Requirements

• Strong English communication skills with a professional phone manner
• Previous customer service experience
• Experience with calendar management and appointment scheduling
• Proficient with scheduling software and basic computer applications
• High attention to detail and strong organizational skills
• Problem-solving skills and a proactive mindset
• Ability to work independently
• Experience in administrative support roles preferred

Independent Contractor Perks

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

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