Administrative Assistant

Location: Remote – Available during founder hours (typically Central European Timezone)

Salary (USD):

Year 1: $2000-$2500 / month

Year 2: $2500-$3000 / month

About Parcel Tracker

Parcel Tracker is at the forefront of next-generation logistics and parcel management software. We work with institutions such as NASA, Oxford, the US Air Force, Tottenham Hotspur, and many more, providing them with mailroom and internal logistics software.

Our mission is simple: it’s to power the last yard of every delivery. We are a small, driven team of under 20 people committed to maintaining high talent density and vigorous execution.

Get to know us better:

• https://www.parceltracker.com/post/startup-growth-hack
• https://www.parceltracker.com/post/yc-interview

About the role: We’re seeking an Admin Assistant to become the operational clone of the CEO! You’ll shadow every aspect of his work as a founder, attend all his calls, and gradually take ownership of his entire daily operations.

This isn’t your typical administrative role – you’ll learn to think and act like a founder while handling critical business operations. Your responsibilities will include:

• Handle Busy Work: take over any and all busy work from the CEO
• Update and Maintain SOPs: Keep our standard operating procedures current and ensure team compliance
• Quality Control: Monitor team members’ work and ensure standards are consistently met across all departments.
• IT Systems Administration: Manage and administer various IT systems and platforms we use daily
• Administrative Excellence: Handle forms, documentation, and other administrative tasks with precision.

The ultimate goal: become so synchronized with my operations that you can seamlessly take over my day-to-day responsibilities!

Requirements:

About you: Parcel Tracker is a small company with a high density of heavy hitters; it takes a particular type of person to fit in.

• You’re laser-focused with an insane attention to detail. Nothing slips your attention!
• You borderline have OCD, you like things nicely organised, and follow SOPs extremely well.
• You’re extremely reliable and can execute independently without oversight.
• You can work independently on the day-to-day and be internally driven. But when the time comes, you’re a great team player.
• You’re a high performer; you’ll be expected to execute as if you were in the Special Forces.
• You’re fully autonomous – you identify problems, create solutions, and execute without needing hand-holding or constant direction.

Key Experience, Skills, and Knowledge:

• Technical Mindset: Strong technical aptitude with the ability to implement automations, workflows, and process improvements using various tools and platforms.
• Software Mastery: Comfortable learning and mastering a huge range of software tools – from CRMs and project management to specialized business applications.
• Systems Administration: Experience managing user access, permissions, and administrative functions across multiple software platforms.
• Automation Implementation: Can identify repetitive tasks and implement automation solutions using tools like Zapier, APIs, or custom scripts.
• Process Excellence: Obsessed with creating, updating, and following standard operating procedures to maintain consistency.
• Quality Assurance Mindset: Natural ability to spot inconsistencies, errors, and areas for improvement in others’ work.
• Compliance Knowledge: Understanding of or willingness to learn ISO 27001 and information security standards.
• Executive Presence: Can represent leadership in meetings and communications with professionalism and authority.
• Self-Directed Problem Solving: Thrives when given high-level objectives and figures out the “how” independently.
• Attention to Detail: You can spot a missing comma, a misaligned pixel, or a slight mistake in documentation at a glance. Nothing gets past you.

Benefits:

• Fully Remote: Work from anywhere, all you need is a stable internet connection and a hunger to make things happen.
• Paid Development & Training: We’re a team of special forces; we’re always trying to better ourselves, and Parcel Tracker is here to support your growth!
• Innovation Culture: Everything is fair game; every process, every technology, every notion can be challenged and improved! We want change makers!
• Choose your workspace: Choose your ideal workspace with our budget support—set up your home office or pick a coworking space that suits your style.